In our webshop you can buy BungyPump resistance poles, spare parts and accessories.
We want to inspire people to spend time outdoors because of the many benefits we believe are connected with outdoor activities.
Below follows our terms & conditions:
General information
Name: Sports Progress International AB
VAT number: SE 556722184001
Swedish organisation number: 556722-1840
Head office: Marinvägen 7, 891 78 Bonässund, Sverige
Email: info@bungypump.se
Tel: +46 (0)660-58589
Returns
Sports Progress International offers a 30-day money back guarantee. If you want to return a product within this period, you have to return it by own expenses and send it back to us together with the product you wish to return. If you wish to exchange your product; please contact us by nfo@bungypump.se
Payment
We accept payment via KLARNA (credit card and PayPal).
Means of delivery
We work together with DHL within Europe and DHL and UPS when we deliver to countrys outside the european union.
DHL parcels. The items are delivered by DHL and you will be notified by an e-mail.
Responsibility during delivery
We take full responsibility for any goods that get either damaged or lost during the delivery to you. If you choose to return anything to us you are then responsible for the goods until it has been safely received by us. Make sure to wrap return items carefully and use the original packaging.
If you discover that an item has been damaged during transportation, you must carefully write this down on
the delivery note when you accept the item. Please contact us as soon as possible with a photo of the broken item and we will help you further.
Parcels that are not collected
If an ordered parcel is not collected we will still charge the customer for the original postage and the return handling fees. Additional freight costs, according to the current delivery price list, are also charged for large parcels.
Complaints
If you have any complaints or comments relating to any of our products, or if you wish to return an item that you are not happy with, always contact our customer services at info@bungypump.se. You need to give us your order number.
If You have the possibility to take a photo of the item, please do. This can make the handling quicker.
Force Majeure
In some instances beyond our control, we may be unable to fulfil our obligations in these terms and conditions. This could be due to; legal changes, government actions, industrial actions, fire, flooding, an act of war, terrorism, sabotage, larger accidents or similar situations.
Personal information
All personal information given to bungypump.se is dealt with respectfully and in strictest confidence. The way we store personal information follows the guidelines in the Swedish law relating to this; Personuppgiftslagen, SFS 1998:204. This law is based on common EU regulations.
We guarantee not to divulge or pass on any personal information that we receive from our customers. We only
collect and use the information that we and our connecting partners need to be able to process your order. Examples of partners are PSP (Payment Service Provider) and banks.
Sports Progress International follow the regulations and recommendations regarding marketing communication
and do not send spam. As a customer you might receive e-mail or other forms of communications regarding your order, payment or other actions initiated by your self. You can also receive e-mail, sms or other direct marketing with information, newsletters or other offers regarding our services. If you don't want to receive newsletters there is an unsubscribe link in the email
